Cruzata

Symptoms of disconnected systems

The same customer exists in three systems with different details
Staff export CSVs and re-import them each day
Stock and order data are out of sync across channels
Finance closes slowly because data must be reconciled by hand
New tools take months to connect

Integration patterns we implement

Point-to-point APIs

Direct connections between two systems.

Simple needs, few systems.

Integration platform / ESB

Central hub that routes, transforms and monitors messages.

Many systems, governance needs.

Event-driven

Systems publish events through a broker such as Kafka or RabbitMQ.

Real-time, decoupled architectures.

ETL / ELT pipelines

Scheduled data movement into a warehouse.

Reporting and analytics.

Integration that is monitored, secure and maintainable

Integrations tend to be invisible until they fail. We design with retries, idempotency, dead-letter handling, logging and alerting so problems are visible and recoverable.

We document data mappings and ownership, so your teams know what flows where and why.

  • Data mapping and governance
  • Error handling and replay
  • API and webhook security
  • Monitoring dashboards

Systems we connect

ERP
SAP, Odoo, Tally
CRM
HubSpot, Salesforce, Zoho
Commerce
Shopify, WooCommerce
Finance
Banks, payments, tax

Integration delivery

01

Inventory

Systems, owners, data and interfaces.

02

Design

Patterns, mappings and error strategy.

03

Build

Connectors, transformations and tests.

04

Cut over

Parallel run and controlled go-live.

05

Operate

Monitoring and support.

Integration technologies

Protocols & formats

  • REST
  • GraphQL
  • SOAP
  • gRPC
  • Webhooks
  • EDI
  • JSON / XML / CSV

Platforms

  • MuleSoft
  • WSO2
  • Apache Camel
  • Kafka
  • RabbitMQ
  • n8n
  • Azure Logic Apps

Data

  • Airflow
  • dbt
  • Snowflake / BigQuery
  • PostgreSQL
  • SQL Server
  • SFTP
FAQ

System Integration: frequently asked questions

System integration connects separate software applications so they share data and processes automatically, creating a unified flow of information across the organisation.

API integration is a technique for connecting two systems through their interfaces. System integration is the wider discipline of connecting many systems, including data, process, security and monitoring.

Yes. We use database-level access, file exchange, message queues or wrapper services to bring legacy systems into the flow.

We use idempotent operations, retries, transaction logging and reconciliation reports.

We can maintain them under a support plan, or hand over documentation and runbooks to your team.

Start your system integration project

Tell us what you are planning. We will reply within one working day with questions or a clear next step.