Cruzata
Legal

Privacy Policy

This policy explains what personal information Cruzata collects when you use this website or contact us, why we collect it, and the choices you have.

Who we are

This website is operated by Cruzata Technologies ("Cruzata", "we", "us"). We build websites, web and mobile applications, SaaS products and AI solutions for businesses and agencies. You can reach us using the contact details shown at the bottom of this page.

Information we collect

We collect only what is needed to respond to you and to run the site securely.

  • Details you give us: your name, email address, phone or WhatsApp number, the service you are interested in and the project details you write in our contact and proposal forms.
  • Technical details recorded with a form submission: your IP address and the date and time of the request, used to prevent spam and abuse.
  • Information you share by email, WhatsApp or on a call, such as briefs, files and business context.
  • Booking details, if you schedule a call with us through our booking provider.

How we use it

We use your information to reply to enquiries, prepare proposals and estimates, schedule calls, deliver services under an agreement, and keep the website secure. We do not sell personal information and we do not use it for automated decisions that affect you.

Legal basis

Where data protection law requires a legal basis, we rely on: taking steps at your request before entering a contract, performing a contract with you, our legitimate interest in running and securing a business website, and your consent where we ask for it.

Who we share it with

We share information only with service providers that help us operate, and only as needed for that purpose.

  • Hosting and infrastructure providers that run this website and our email.
  • Our booking provider (Cal.com) when you choose to book a call.
  • Messaging platforms such as WhatsApp when you choose to contact us there.
  • Professional advisers or authorities where we are legally required to.

Retention

We keep enquiry details for as long as needed to respond and to maintain a business relationship, and then delete or anonymise them. Records connected to a signed agreement are kept for the period required by law and for our legitimate business records.

International transfers

Cruzata serves clients worldwide, so your information may be processed in countries other than your own. Where we transfer personal data internationally we use safeguards appropriate to the applicable law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise a right, email us and we will respond within a reasonable time. You may also complain to your local data protection authority.

Security

We use reasonable technical and organisational measures, including encrypted connections (HTTPS), access controls and spam protection on forms. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our services or the law change. The date at the top of this page shows when it was last updated.

Contact us

Questions about this page? Reach Cruzata at info@cruzata.com or +91 78049 99563.